If you no longer wish to receive our newsletter, you can withdraw your consent at any time, including by sending an e-mail to newsletter-service@europapark.de (for Europa-Park) and verkauf.hotel@eu...
To enter Europa-Park via the entrance for hotel guests, please present your dated tickets at the hotel reception after you have converted them in the manner described above. If you stay at the Euro...
The majority of roads and areas are wheelchair accessible. Elevators connect traffic areas and also provide barrier-free access to the lobby as well as the catering and shopping areas.Generously de...
If you're concerned that someone might have access to your ResortPass, please email us at info@resort-pass.de so we can suspend your ResortPass. Please note that if blocked, the digitally stored pa...
The Resort Pass is an exclusive offer and therefore only available in limited quantities. If demand is high, the ResortPass may be sold out.If the ResortPass is sold out in the Mack International t...
We want to ensure that we can provide all of our guests with the best possible local experience, regardless of the number of visitors. It is therefore necessary that you, as a ResortPass owner, als...
As the owner of a MackOne account with ResortPass annual passes, you will be notified of the options for renewal & reactivation 30 days before the current validity period expires.An extension is po...
No, that is not possible. The printed card can only be issued — for a fee of 5€ — at the “Information am Turm” in the French-themed area of Europa-Park.
We recommend that you book your Parking Pass as an “addon” directly when booking your Resort Pass. This can only be purchased later on site at the “Information am Turm”. Please note that the durati...
In our exclusive Hyggedal sauna and wellness area, there are three saunas and a steam bath available for textile-free use (from 16 years of age).