The ParkingPass is an addon to your ResortPass.It is valid for the associated ResortPass and cannot be transferred to other ResortPass annual passes, even within a MackOne account.
Every visit to the Europa-Park adventure resort must be reserved online in advance. As a day guest, the daily reservation is made via the ResortPass portal resort-pass.de in the Mack International ...
When staying overnight in adventure hotels or in Silver Lake City, Europa-Park can also be visited on blackout days. This applies to all days of accommodation (including arrival and departure days).
In principle, the access regulation applies to all overnight stays in Europa-Park adventure hotels and in Silver Lake City.
After purchasing your ResortPass, you have several options to enter Europa-Park. Please first reserve your visit to the ResortPass portal at resort-pass.de. You can then access your Resort Pass in ...
Please understand that it may take up to 2 weeks for your card to be delivered. If this period has already passed, please contact us via email at info@resort-pass.de. Tip: It is not necessary to pr...
As an overnight guest at Europa-Park hotels and in Silver Lake City, as a ResortPass Silver owner, you have free access to Europa-Park on all days of your overnight stay, even on blockout days. As ...
ResortPass owners who visit Rulantica as day visitors can enjoy the water world from 09:30 to 22:00. As overnight guests at Europa-Park Hotels or Silver Lake City, we grant ResortPass holders acces...
You can easily delete your MackOne account yourself: Please log in to account.mackone.de with your login details, click on the “Delete MackOne account” menu item and confirm the deletion with the c...
If you don't remember your password anymore, you can enter it after entering your email address at https://account.mackone.de and clicking on “Forgot your password?” reset.